The visit to this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated fairly and lawfully subject at all times to the principles and rights contained in Regulation (EU) 2016/679 of 27 April, General Data Protection (RGPD) and other applicable regulations.
In compliance with the provisions of Article 13 of the GDPR we hereby inform you of the following:
Responsible
Arcade Express.
C/ Arabial 64, bajos, 18003 Granada
Contact telephone number: 617 673 366
Contact telephone: 617 673 366
What do we do with your data?
- Section "New Customer"
The main purpose of this treatment is the management of registered users on our website, as well as sending advertising relating to products and services marketed by Arcade Express or for sending advertising, discounts and promotions for products and services of other entities.
Arcade Express ensures the confidentiality of the data provided and guarantees that, in no case, will be transferred for any other use without prior express consent of our users. We will only ask you for the data necessary for the provision of the required service and will only be used for this purpose.
- Section "Checkout"
The main purpose of such treatment is to maintain the contractual relationship with our customers, facilitate the processing of orders, statistical studies, as well as sending advertising relating to products and services marketed by Arcade Express or for sending advertising, discounts and promotions of products and services of other entities.
- Section "Offers Bulletin" and "Express Offers"
The e-mail address provided will be processed by Arcade Express for the purpose of sending the offers bulletin. This newsletter is for information purposes only.
- Marketing Actions.
Arcade Express may use such data to inform about future promotions, offers and other commercial actions in cases where you are already a customer or if you are not, when you have provided us with your consent in the corresponding section.
- Marketing Actions.
- Section "Contact Form and Arcade Express Support Center"
We will collect data in order to manage the Arcade Express support center and contact with the customer via ticket in order to be able to attend your request.
Use of tickets
Each user can access their tickets by username and password. Passwords are personal and non-transferable and the user is responsible for the use of their passwords and their communication to third parties. The information contained in the tickets is confidential. Arcade Express prohibits the publication of tickets to third parties and their disclosure in forums, social networks and any website.
- Section "RMA Form"
The main purpose of this treatment is the management of the RMA (Use of your product warranty).
Your data may be communicated to the manufacturers in the event of faulty or defective products.
Your data may be communicated to the manufacturers in the event of faulty or defective products.
- Information collected for web improvements
To improve our services and on-line shopping we are analyzing the Arcade Express portal and the correct navigation of the user. This information will be kept confidential and will only be used to improve the security and operation of our online store and for statistical purposes.
Legal basis for processing
For registration, purchase and warranty management we will base the processing of the data on the execution of the purchase contract or within the framework of the pre-contractual relationship.
For the sending of commercial information we will base the processing on your consent, although if you are already a customer we may send you information about similar products, always providing you with a simple and free means to unsubscribe.
For the sending of commercial information we will base the processing on your consent.
The consent given here by the Holder for communication of data to third parties is revocable at any time, without retroactive effect.
Addressees
On the occasion of the purchase your data may be communicated to the following recipients:
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Bank entities for the payment of purchases by card.
- Banking entities for the payment of purchases by card.
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To the Office of Consumers and Users in case there is any claim.
- To the Office of Consumers and Users in case there is any claim.
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To manufacturers, technical services and/or wholesalers in the case of warranties or repairs. To those transport companies that may have been entrusted with the shipment to customers of the corresponding orders. These recipients may be located within the Spanish territory as well as outside it, depending on the product and/or service purchased.
- To the manufacturers.
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In the cases legally established, as is the case of the Security Forces and Corps.
- In the cases legally established, as is the case of the Security Forces and Corps.
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To the public administrations to which we have to provide information in order to comply with our legal obligations.
- To the public administrations to which we have to provide information in order to comply with our legal obligations.
For sending newsletters or newsletters is possible that we use the Mailchimp tool belonging to the U.S. company The Rocket Science Group, LLC. Therefore, we would be facing an international transfer of your data to provide only this service. You can find information about this company and its privacy policy here. In addition, this company is adhered to the Privacy Shield protocol that allows international data transfers between the European Union and the United States.
The use of Mailchimp is not a transfer of data, but the data will only be used by this platform solely and exclusively to send newsletters and always with your consent.
Arcade Express ensures the confidentiality of the data provided and guarantees that, in no case, will be transferred for any other use without prior express consent of our customers. We will only ask you for the data necessary for the provision of the required service and will only be used for this purpose.
Rights of the interested parties
The data subject has the following rights:
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He/she may request information about the personal data stored concerning him/her (access)
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You may request that inaccuracies in your personal data be corrected. (rectification)
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You may request the deletion or limitation of the processing of your personal data and (deletion and limitation)
- You may request the deletion or limitation of the processing of your personal data.
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You may also request that your personal data be made available to you in a structured, current and machine-readable format.(portability)
To do this you must write to us, enclosing a copy of your ID card or document that identifies you, to the address Av. Europa Parcela 2-3, Pol. Ind. Las Salinas 30840 Alhama de Murcia also through our form or email lopd@Arcade Express.com. Arcade Express.
The data subject also has the right to lodge a complaint with the data protection authorities (Spanish Data Protection Agency). However, any question related to the data we invite you to contact us to solve it.
We invite you to contact us to solve it.
Data protection officer
We have appointed a Data Protection Officer (DPO) for any issue related to your personal data. He can be contacted at lopd@arcadexpress.com
Data quality
Users must guarantee the truthfulness, accuracy, authenticity and validity of the personal data collected from them.
Protection of minors
We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of minors, making every effort to ensure that they have authorized the collection and use of the minor's personal data.
We do not collect personal data from minors.
Social Networks
Through our website you can access the social networks Facebook, Twitter or Youtube with open access to all users. These are websites where the user can register and follow us for free. In these social networks users can learn about our activities, opinions, access to photos and videos. Users of these social networks should be aware that this site is independent of the website www.Arcade Express.com and is open, that is, it is visible to all its users, and the privacy policies to be applied to these contents are those set by Facebook, Twitter or Youtube. Arcade Express does not own the social networks.
Updated: May 25, 2018